It's good to know you'll be fully supported, and when action is required an Equip2 technician can be there in a day.
They call me Soft–Hands Luke, or sometimes just Luke. I manage operations and I once ate 50 Easter eggs in one sitting. Big on hunting, fishing and motorcycles.Contact Info
Equip2 came to us, saw what we were doing, what we were using, and they asked good questions; they cared. They put forward what we saw as a meaningful solution for the Quarry.
Jared Lees, Quarry Manager, CMH
We crush everything with the Jaw, when we were looking at adding a crusher, Equip2 helped us select the best crusher for what we're crushing. They said that a Jaw would be best for our material in the Hawkes Bay, I trusted them, and it's worked out really well.
Shane Berkett, Owner, Shane Berkett Earthworks
Our comprehensive training plan is included with all new and some used equipment purchases and is tailored to suit the individual business, staff and production requirements. Usually consisting of 1-3 days of on-site training, the initial induction includes both theory and practical training to put into practice straight away. Our goal is productive running using best practices straight away, giving managers and owners more confidence in production with new equipment.Training can also be revisited during our ongoing Audit program, so new staff can be trained and existing staff upskilled as required. Training can also be counted towards CPD hours, a certificate of completion can be provided for records.
Breakdowns are bad, regular servicing is good and when your machinery processes literally thousands of tonnes of rock a day sometimes unexpected and unwelcome surprises can occur. It's good to know you'll be fully supported, and when action is required an Equip2 technician can be there in a day, whether you're amongst the Alpine Lakes of Otago, or in the depths of the East Cape Forestry. In addition to urgent servicing, Technicians can be booked in advance to perform standard servicing at the next Audit or during a scheduled maintenance period to reduce maintenance downtime/interruptions.
The Equip2 Audit Program is a comprehensive after-sales program that includes training, servicing, performance measurement and parts.By bringing together all these key aspects of equipment ownership, we'll ensure a business maximises the return on the investment. Based on regularly scheduled service visits an Equip2 Technician will provide additional training for staff, perform services, provide a report on the machine condition and upcoming parts requirements and recommend operation improvements to improve performance.The Equip2 Audit program is included with all new equipment at no cost.
What sets us apart from others in the market? We have extensively analysed our customers and know what you really need in this tough industry.
You'd agree that buying equipment should be easy, and the machine you purchase is fit for purpose. After all, purchasing equipment can be a large capital expenditure and not a decision you take lightly, you need to know that the business you're purchasing from will sell you the right piece of equipment, and support that equipment.
The Equip2 flywheel is our unique approach to equipment procurement and support. Each pillar supports the other and ensures the continued success of businesses using Equip2 as their processing solutions partner.
For many purchases you make, whether personal or business, you likely place a high value on the service you receive. And as we all conclude, the bigger the investment, the higher level of service we expect.
If it's anything we focus the most effort on, it's service. We recognise that great service is also great sales, and service is what keeps machines running profitably. We take a lot of pride in having all fields of expertise in-house so we can support businesses whether they're investing in new equipment, day to day operations or trying to improve their overall efficiency and profitability.
Everything starts with 'Know How', as the right equipment for the job is critical to it being fit for purpose, we work with businesses to survey their current processes and how that compares with solutions we've benchmarked in the industry, to find the right machine to meet business goals.
We also make sure that our knowledge is passed on to your operators and managers, equipment training is critical to ongoing success and we make sure personnel can hit the ground running with an in-depth on-site training programme.
New Zealand quarries and processing businesses are often challenged to work with various source materials and product specs depending on the project on hand. By mapping out the materials, products and specifications the business is working towards, we can match the right machine to the job.
By increasing your equipment's utility, you can take advantage of more feed sources, achieve more specifications and ultimately increase the profitability of your business.
Hardly ever do you come across an equipment business that would have difficulty supplying a piece of equipment to someone looking to purchase! But purchasing the equipment is only the first step, and as a key business asset, you need to make sure it continues to deliver a return on the capital invested in it.
Like you've experienced with vehicles, it's the parts and service departments that make or break a brand, not just the vehicle itself. The equipment is one piece of the solution, but so too is the continued availability of the parts to support it which is critical to production and your bottom line.